How to Connect to a Server

Note: You will need authorization from your IT department in order to be able to connect to a server. If you have permission, use the following steps to connect to a server.


Step 1: Install the FileFlex Connector on the Server


From the server that you wish to add, complete the following:

Note: You must be already set up as a user with credentials for the server.

1. From the server, remote desktop to the server or VPN to the server go to https://www.fileflex.com/downloads. Scroll down the page to Server Connectors and download the connector that correlates to the OS of your server.

2. Run the installer you just downloaded and follow the on-screen instructions of the installation wizard. This installs the FileFlex Connector agent on your server. Once the agent is installed on the server, any device using FileFlex connected to the LAN can add that server as a content source.

Step 2: Link your FileFlex account to the Server.


NOTE: The PC should be connected to the Server over the same network.

1. Next, you must link your FileFlex account to the server. From your PC or mobile device with FileFlex already installed and connected to the server over the same network whether via LAN or Wi-Fi, open FileFlex.

2. Select the 'Files' view in the left navigation menu

3. In the My Content tab, select the large red '+" Add Content Source icon

4. Select the Server icon and run the setup wizard.

Note: You must be on the same network of the server being added, via either LAN or WiFi. After you have added the server as a content source, it can be accessed over the internet.

5. In the setup wizard, you will have the option to edit the following device settings

  • Network settings
  • Proxy settings to access the Internet
  • Anti-virus settings

To edit these or to define which antivirus software on the host machine will be used to scan any files uploaded to it, please refer to the section 'Device Settings'.

Note: The antivirus software must already be installed and running with a valid license on the host machine

6. The activation page will now appear that will link your server to your FileFlex account. You will need to enter the following credentials.

Note: The user must be already set up as a user on the Server with credentials in place. Users are created by the server administrator.

Username - This is the username of the credentials you use to access the server on the network. 

Password - This is the password of the credentials you use to access the server on the network. 

Domain (Optional if not part of a domain) - If your server is on a company or corporate domain, you will need to enter the domain that your server belongs to. Leave this blank if you are not sure or contact your IT department for your domain name.

Activation Code - This code is entered automatically for you. For security reasons the code is time limited and will time-out if not used shortly. If the code does time-out, you will need to start again at Step 1.

7. After you have entered your user credentials, click Activate.

Congratulations - You have connected FileFlex to your server. You can now remotely access any of the storage that is attached to that server. To do so, using FileFlex, open the server repository that you just created, navigate to the files and folders that you wish to access, then save it to your Favorites directory for easy future access.