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User Management

Managing Bandwidth Consumption

Administrators can manage company bandwidth use, by placing caps or limits of total user transfer capacity, upstream or downstream, of data through the FileFlex server. Limits are set in the roles or permissions. For example, heavy consumers can be given higher allowances.

Bandwidth limits are placed via a monthly limit, then a daily cap. The daily cap is not imposed until the monthly limit has been triggered.

When a user has consumed their monthly bandwidth limit, a daily cap is then imposed so that the user can keep working effectively to remotely access, collaborate and share regular business documents such as Word, Excel and PowerPoint, but modify their behavior to avoid excess or unnecessary use such as video sharing. Users are notified at login if they are close to their limit. The monthly bandwidth allowances are reset every month. If a user has consumed their monthly allowance and been moved to daily caps, then the daily bandwidth allowance is reset every day until the monthly bandwidth allowance is reset the next month.

Managing Bandwidth By Role

Bandwidth can be limited using the roles or common permission sets given to users. When bandwidth limits are set according to role, then all users with this set of permissions will have the same bandwidth allowance.

To set a bandwidth allowance to a role:

  1. In the Company Tab Navigation Pane Activity Bar, click the Manage Roles icon.
  2. Click the Manage Roles Icon

  3. Click the menu of the role to edit or create a new role and select Edit Role.
  4. Choose the Role Menu, then Edit Role

  5. Set the monthly and daily bandwidth limits for that role. Then click OK.
  6. Set the Bandwidth Limits

Hint: Since you can assign multiple roles to departments of users, you can create and assign separate roles for high bandwidth users.

Using Bandwidth Filters

Using Bandwidth Filters

The company management tab includes filters that allow administrators to filter users by bandwidth consumption. The filters provide visibility to users who are using a lot of bandwidth and conversely users who are using the service very little or not at all. For example, clicking the bandwidth consumption filter and setting the min and max range limit to 0 will tell you who is not using the service.